The first call is from Mr Wi Chong Tan who will be flying in from Taiwan and arriving at your hotel on the 31 March for one night.

His secretary had requested the least expensive single room on a high floor at an off season rate of $100 plus 13% hotel tax.

She had also requested feather pillows for her boss who insists on a smoking room.

He will pay using his American Express credit 3012 3002 694 2337 which expires Dec 2011.