Local Tour Guide
Sample: Tour Administration
The following tasks are performed by a local tour guide before guests arrive, during tour (beginning as guests arrive and ending as guests depart) and after the guests have departed. Indicate when a tour guide would likely perform each task using B for before guests arrive, D for during tour, and A for after guests have left.
| greet guests | |
| complete tour report | |
| accept tips | |
| confirm itinerary | |
| introduce self to driver/tour manager | |
| accompany guests on tours and attractions | |
| familiarize self with location of washrooms, exits, emergency equipment and departure/arrival areas | |
| confirm group profile (ages, special interests, number of guests) | |
| describe policies regarding smoking, late guests, seat rotation | |
| describe hazards and safety precautions | |
| adhere to time schedule | |
| make announcements at stops/sites | |
| test operation of equipment (public address system, audio-visual) | |
| count heads of tour participants | |
| examine coach or site for cleanliness, hazards |